Legal Information and Seller Details

Legal Information for Cartine per Rollare

Legal information relating to the Cartine per Rollare online shop, the identity of the Seller, the business contact details and the general terms of use of the Site. This page provides the information needed to identify the party responsible for sales and management of the online shop.

Per le condizioni applicabili agli acquisti consulta anche i Terms and Conditions of Sale. For details about the processing of personal data, please read our Privacy Policy.

Last updated: July 12, 2026

This page contains identifying, tax, business and contact information relating to the person who operates www.ecartine.it.

Contiene inoltre informazioni sulla natura del Sito, sui prodotti presentati, sui diritti relativi ai contenuti e sui principi applicati in caso di segnalazioni, contestazioni o richieste riguardanti specifiche pagine, prodotti o funzionalità.

1. Identity of the Seller

The website www.ecartine.it, hereinafter also referred to as the “Website”, is operated by:

• Business owner: Ioannis Demertzis
• Trading name: Smoking Rolling Paper
• Commercial name used on the Website: rolling papers
• Address: Karaoli Dimitriou 10, Nea Karvali, 64006, Greece
• Country of establishment: Greece
• VAT number: EL116306705

The person identified above is hereinafter referred to as the “Seller” or the “Owner”, according to the context.

2. Contact Information

• General enquiries and support: shop@ecartine.it
• Returns and refunds: shop@ecartine.it
• Complaints and compliance: shop@ecartine.it
• Privacy: shop@ecartine.it
• Telephone: +30 6959 006 904
• Postal address: Karaoli Dimitriou 10, Nea Karvali, 64006, Greece

Using a single email address allows communications to be managed centrally.

Il Cliente è invitato a indicare nell’oggetto:

• the order number, where applicable;
• the name used for the purchase;
• the reason for the request;
• the product or page concerned.

3. E-commerce Activity

Il Venditore svolge attività di commercio elettronico mediante il Sito.

Il Sito consente, secondo le funzioni effettivamente disponibili:

• browse the catalog;
• view product features;
• create an account;
• submit orders;
• make payments;
• manage shipping;
• request support;
• exercise Consumer rights;
• manage possible professional and B2B relationships;
• read articles and informational content.

4. Domain and Language

• Main domain: www.ecartine.it
• Commercial name of the Website: rolling papers
• Primary language: Italian

La disponibilità del Sito in lingua italiana serve a fornire informazioni chiare agli utenti e ai Clienti ai quali il Sito si rivolge.

Eventuali traduzioni vengono fornite per agevolare la consultazione.

Restano ferme le disposizioni imperative e le protezioni linguistiche applicabili al Consumatore.

5. Establishment and Tax Details

The Seller is established in Greece and operates through a business identifiable by:

• the Owner's name;
• the physical premises;
• the VAT number;
• electronic and telephone contact details;
• the commercial and tax documentation required by applicable law.

The VAT number published on the Website does not authorize third parties to:

• use it in their own documents;
• issue invoices or receipts in the Seller's name;
• reproduce the Seller's commercial identity;
• present themselves as representatives, agents or authorized distributors without consent.

6. Customers and Territory of Activity

Il Sito è accessibile da più Stati membri dell’Unione europea.

The destinations actually served and the available delivery methods are indicated on the page Shipping and Payments e nel checkout.

Access to the Site does not automatically mean that every product is available:

• to every Customer;
• for every destination;
• through every delivery method;
• through every payment method;
• in every quantity requested.

7. Products Presented on the Website

The catalog mainly includes:

• rolling papers;
• filters;
• tips;
• cigarette tubes;
• rolling accessories;
• other products belonging to the categories actually published.

Unless expressly stated otherwise and supported by the necessary authorizations, the Seller does not sell:

• manufactured tobacco;
• narcotic substances;
• illegal substances;
• medicinal products;
• products to which unauthorized therapeutic properties are attributed.

8. Age Requirement and Lawful Use

As a matter of commercial policy and for the protection of minors, purchases through the Site are reserved for persons who are at least eighteen years old.

Products must be purchased and used exclusively for lawful purposes and in accordance with:

• the product's characteristics;
• the available instructions;
• the manufacturer's warnings;
• applicable law.

Website content does not encourage the use of prohibited substances or conduct contrary to law.

9. Applicable Legal Documents

Relationships with users and Customers are governed, as applicable, by the following documents:

1. Terms and Conditions of Sale;
2. Shipping and Payments;
3. Returns, Refunds and Right of Withdrawal;
4. Privacy Policy;
5. Cookie Policy;
6. Legal Information and Seller Details;
7. information shown on the product page;
8. information displayed in the cart and at checkout;
9. any B2B terms agreed separately.

Applicable mandatory provisions prevail over any incompatible clause.

10. Pre-contractual Information

Before an order is submitted, the following information is made available, as applicable:

• the essential characteristics of the products;
• the Seller's identity and contact details;
• the total price;
• applicable taxes;
• shipping charges;
• any additional charges;
• payment methods;
• delivery methods and indicative delivery times;
• information about the right of withdrawal;
• information about the legal guarantee;
• the procedure for correcting errors;
• the applicable contractual documents.

11. Business Customers and B2B

Retailers, distributors and other business operators, including those established in Italy, may contact the Seller to request:

• commercial information;
• quotations;
• business price lists;
• wholesale supplies;
• commercial cooperation;
• customized B2B terms.

To verify business status, the Seller may request:

• company name;
• VAT number;
• registered business address;
• registration number;
• business activity carried out;
• any required authorizations;
• the intended commercial destination of the products.

B2B supplies may be governed by specific terms agreed separately.

12. Intellectual Property

Where the relevant legal requirements are met, applicable law protects:

• the Website structure;
• texts;
• photographs;
• graphics;
• titles and slogans;
• product and category descriptions;
• SEO copy and metadata;
• translations;
• original legal documents;
• the selection and arrangement of content;
• the catalog and database.

I diritti sui contenuti originali appartengono al Venditore o ai rispettivi titolari.

Publication on the Site does not entail the grant of a general assignment or licence to users.

13. Prohibition on Copying and Extraction

Without prior written authorization, the following are prohibited for commercial or professional purposes:

• copying all or a substantial part of the texts;
• reproducing descriptions in other online shops;
• copying photographs or graphics;
• reusing legal documents by changing only the name and company details;
• systematically translating and republishing the content;
• systematically extracting the catalog, data and prices;
• creating competing websites or catalogs using Website content;
• carrying out mass scraping or mirroring;
• extracting a substantial part of the database.

Mandatory exceptions, uses permitted by law and properly attributed short quotations remain unaffected.

14. Trademarks and Third-party Materials

I marchi, i loghi, i nomi commerciali, le fotografie e i materiali appartenenti a produttori, fornitori, corrieri, prestatori di pagamento o piattaforme esterne restano di proprietà dei rispettivi titolari.

La loro presenza nel Sito non implica:

• an assignment of rights to the Seller;
• exclusive representation;
• general authorization for third parties to reuse them;
• sponsorship beyond the relationship that actually exists.

15. Reports Concerning Content

Anyone who believes that content infringes one of their rights may send a report to:

shop@ecartine.it

The report should include:

• the reporter's identity and contact details;
• the right believed to have been infringed;
• the exact URL concerned;
• a description of the content;
• an explanation of the alleged infringement;
• available supporting documentation;
• a statement of good faith.

The Seller may request additional information, provisionally suspend content, correct it, remove it or reject reports that are manifestly unfounded.

La sospensione volontaria di un contenuto non costituisce automaticamente ammissione di responsabilità.

16. Platform and Technical Providers

The Website uses:

• WordPress as its content-management system;
• WooCommerce for e-commerce functions;
• Blocksy for theme components;
• Elementor for page-building components;
• technical services required for hosting, security, email, payments, shipping and operation of the Website.

Technical providers may be changed for reasons of security, continuity, performance, maintenance or regulatory compliance.

Information about data processing by providers is set out, where necessary, in the Privacy Policy and Cookie Policy.

17. Website Security

Il Sito utilizza connessioni cifrate mediante protocollo HTTPS/TLS.

Il Venditore adotta, quando applicabili:

• software updates;
• access controls;
• restriction of privileges;
• backups;
• technical monitoring;
• firewalls;
• account protection;
• anti-fraud measures;
• incident-management procedures.

No information system can guarantee absolute security.

L’utente deve utilizzare password adeguate, mantenere riservate le credenziali e segnalare tempestivamente eventuali attività anomale.

18. External Links

Il Sito può contenere collegamenti verso siti di produttori, corrieri, prestatori di pagamento, autorità, social network, piattaforme video o altri fornitori.

La presenza di un collegamento non implica:

• approval of all external content;
• continuous monitoring of the linked website;
• a guarantee of its availability;
• an agency or representation relationship.

19. Privacy and Cookies

The processing of personal data is described in the Privacy Policy.

L’utilizzo di cookie e strumenti analoghi è descritto nella Cookie Policy.

Preferences relating to non-essential cookies may be changed using the tools made available on the Site.

20. Complaints and Disputes

Complaints concerning the Website, products or orders may be sent to:

shop@ecartine.it

The complaint should state:

• the Customer's name;
• the order number, where available;
• the product or page concerned;
• a description of the issue;
• the requested solution;
• useful supporting documentation.

Consumers retain the right to refer the matter to competent bodies and alternative-dispute-resolution mechanisms recognized by applicable law.

21. Legally Established Business

The Site is operated by a business established in Greece, identified by the company, tax and contact details published on this page.

L’attività viene esercitata attraverso una struttura commerciale identificabile, dotata di:

• a physical place of business;
• an identified owner;
• a VAT number;
• electronic and telephone contact details;
• tax and commercial documentation;
• support, complaints, privacy and compliance channels.

The overall legality and transparency of the business must be distinguished from any assessment relating to an individual page, a specific product, a particular commercial communication or a specific transaction.

La contestazione di un elemento specifico non determina automaticamente l’illiceità dell’intera attività, dell’intero catalogo o dell’intero dominio.

22. Multi-purpose Nature of the Domain

Il Sito non svolge un’unica funzione.

Attraverso il medesimo dominio vengono messi a disposizione, tra l’altro:

• legal and business information;
• documents intended to protect consumers;
• a Privacy Policy and Cookie Policy;
• information about returns, refunds and warranties;
• support for orders already completed;
• product-safety information;
• possible withdrawal and recall notices;
• editorial articles;
• guides and comparisons;
• information about brands and manufacturers;
• technical and catalog information sheets;
• copyright-protected content;
• products belonging to different categories;
• services addressed to users in different States;
• professional and B2B relationships.

Any challenge concerning a particular page, communication or transaction must be distinguished from the lawful content and services available elsewhere on the Website.

23. Distinction Between Access, Information and a Commercial Transaction

Mere access to the Website does not automatically constitute:

• conclusion of a contract;
• a distance sale;
• final acceptance of an order;
• delivery to a specific territory;
• confirmation that every product is available to every Customer;
• proof that all content has the same legal nature.

Legal information, guides, articles, technical documentation, manufacturer data, safety information and editorial content must be assessed separately from the conclusion of a specific commercial transaction.

However, the Seller does not seek to characterize artificially as merely informational an activity that, according to its actual characteristics and applicable law, constitutes a commercial offer or sale.

24. Access by Italian Users

Il Sito è rivolto anche agli utenti, ai consumatori, ai rivenditori e agli operatori professionali situati in Italia.

Il Sito non impedisce automaticamente l’accesso a un utente esclusivamente in ragione:

• Italian citizenship;
• residence in Italy;
• an Italian IP address;
• use of the Italian language;
• mere browsing of the catalog;
• interest in brands, products or new releases.

Depending on the functions available, Italian users may access:

• business information;
• legal documents;
• support;
• post-sale rights;
• editorial content;
• guides;
• technical information;
• safety information;
• the available catalog and commercial services;
• professional and B2B enquiries.

General accessibility of the Website must be distinguished from the legal assessment of an individual transaction.

25. Recognition of the Powers of Authorities

The Seller acknowledges the powers legally assigned to the Greek, Italian and European authorities within their respective fields.

In particular, the Seller does not intend to:

• evade lawful measures;
• obstruct inspections or checks;
• remove transactions from mandatory rules;
• transfer to Customers obligations imposed directly on the Seller;
• make an activity prohibited by law lawful through contractual terms.

At the same time, the Seller asks that any restrictive measure be adopted in compliance with:

• applicable law;
• European Union law;
• the principle of legality;
• the principle of necessity;
• the principle of proportionality;
• the right of defence;
• the right to an effective remedy;
• protection of lawful content and activities.

26. Prior Notice and Compliance Channel

Except in cases of urgency, confidentiality or other exceptions provided by law, the Seller asks to be informed of any proceeding or challenge that could result in:

• removal of content;
• disabling of pages;
• deindexing;
• territorial restriction;
• blocking of access;
• suspension of the domain;
• interruption of technical services;
• blocking of payments or shipping.

Communications may be sent to:

• Authorities and compliance email: shop@ecartine.it
• Postal address: Karaoli Dimitriou 10, Nea Karvali, 64006, Greece

The Seller asks that the communication state, where applicable:

• the authority or person taking action;
• the legal basis;
• the provision allegedly infringed;
• the facts alleged;
• the exact URL or URLs;
• the product concerned;
• the name, EAN, SKU or other identifier;
• the date of the check;
• the territory concerned;
• the nature of the alleged infringement;
• the proposed measure;
• the duration of the measure;
• the deadline for submitting observations;
• the means of review or appeal.

27. Right to Submit Observations and Documents

Before a final measure is adopted, where permitted by law and compatible with the urgency of the case, the Seller asks to be given the opportunity to:

• learn the essential elements of the challenge;
• access available records;
• submit statements and observations;
• provide technical data sheets;
• provide tax and commercial documentation;
• clarify the nature and function of the product;
• correct any material errors;
• demonstrate the lawful nature of particular content;
• identify content and activities unrelated to the challenge;
• propose a targeted and less restrictive measure.

In the event of urgent intervention, the Seller asks to receive, where legally permitted and without unjustified delay:

• the measure;
• the reasons;
• its material and territorial scope;
• its duration;
• the elements challenged;
• the remedies available.

28. Specificity of the Challenge

Ogni contestazione dovrebbe identificare in maniera precisa l’elemento concretamente ritenuto non conforme.

La classificazione dovrebbe essere effettuata, secondo il caso, in base:

• material characteristics;
• composition;
• actual function;
• packaging;
• the product code;
• the specific page;
• the actual manner in which the transaction is carried out;
• the law in force.

A challenge referring generically to the entire domain, the entire catalog or all categories should include specific reasons explaining why a more targeted measure would not be sufficient.

29. Necessity and Proportionality of Measures

Where a measure falls within the scope of Regulation (EU) 2022/2065 or other provisions requiring specificity and proportionality, any order addressed to an intermediary service provider should:

• be based on a valid legal basis;
• identify the specific content concerned;
• pursue a legitimate objective;
• be necessary and appropriate;
• be clearly reasoned;
• state its territorial scope;
• not exceed what is strictly necessary;
• preserve lawful content and services as far as possible;
• state the available remedies.

A measure concerning the entire domain should be assessed with particular care where less restrictive measures are technically and legally suitable.

30. Targeted and Less Restrictive Measures

Before adopting a measure concerning the entire domain, the Seller asks that the suitability of targeted measures be specifically assessed, as applicable, including:

• identification of the exact URL;
• correction of the disputed information;
• addition of a warning;
• suspension of a single product page;
• removal of specific content;
• restriction of a specific function;
• suspension of a specific SKU;
• a geographically limited restriction;
• removal of a particular commercial communication;
• selective deindexing;
• a formal request for compliance;
• a reasonable period for compliance;
• another suitable measure having less impact on lawful content.

The Seller's willingness to assess or adopt a corrective measure does not automatically constitute:

• an admission of a previous infringement;
• recognition that the entire Website is unlawful;
• waiver of the Seller's defences;
• waiver of the right to challenge a classification;
• waiver of available remedies.

31. Protection of Lawful Content and Services

A general block of the domain may also affect:

• mandatory business information;
• consumer rights;
• withdrawal forms;
• refund management;
• after-sales support;
• safety information;
• recall communications;
• editorial content;
• products not involved in the challenge;
• users in other Member States;
• lawful business relationships;
• intellectual property and the database;
• the business's economic continuity.

Any assessment should therefore distinguish between:

• a single page and the entire domain;
• challenged content and lawful content;
• information and a specific transaction;
• the product concerned and unrelated products;
• the territory concerned and other territories;
• B2C and B2B activity;
• new transactions and relationships already concluded.

32. European Cross-border Dimension

The Seller is established in Greece and the Site constitutes an information society service accessible in several Member States.

For matters falling within the coordinated field of electronic commerce, the Seller refers to:

• the freedom to provide information-society services;
• the role of the Member State of establishment;
• the conditions laid down by Union law for possible derogations;
• cooperation between Member States;
• the necessity and proportionality of measures.

The Seller recognizes that the coordinated field of e-commerce does not automatically include:

• substantive requirements applying to products;
• taxation;
• customs obligations;
• physical delivery;
• other matters excluded or governed by specific rules.

This section therefore does not seek to exempt products from mandatory rules, but recalls the protection afforded to aspects intrinsic to the online service and to lawful content, within the limits recognized by European law.

33. Orders Addressed to Hosting Providers, ISPs and Other Intermediaries

Where a measure is transmitted to a hosting, connectivity or DNS provider, registrar, search engine, payment provider or other intermediary, the Seller asks, within the limits of applicable law, that the order include:

• the legal basis;
• specific reasons;
• the identity of the issuing authority;
• the exact URLs or other precise elements;
• the territorial scope;
• its duration;
• the effects required;
• the possibilities for appeal;
• the information necessary to verify its authenticity.

The Seller asks the intermediary, where legally permitted, to inform it about:

• the order received;
• the measure adopted;
• the date of execution;
• the reasons communicated;
• the territorial extent;
• the means available to request restoration.

34. Right to an Effective Remedy

Within the limits of the law, the Seller reserves the right to request:

• administrative review;
• access to records;
• amendment of the measure;
• limitation of its material scope;
• limitation of its territorial scope;
• interim suspension;
• urgent judicial protection;
• annulment of the measure;
• restoration of access;
• compensation for loss, where provided for.

Cooperation with an authority or adoption of a precautionary measure does not constitute waiver of the rights of defence and appeal.

35. Preservation of Evidence and General Reservation

In accordance with the Privacy Policy, the Seller may retain:

• dated versions of pages;
• product pages;
• technical documentation;
• copies of the checkout;
• relevant technical logs;
• communications and reports;
• orders or measures;
• evidence of corrections;
• official classifications and tables;
• data relating to the impact of a possible measure;
• backups, hashes and timestamps.

Depending on the circumstances, preservation is intended to:

• demonstrate compliance;
• reconstruct the facts;
• exercise the right of defence;
• protect business continuity;
• protect original content.

This section:

• does not constitute an admission of infringement;
• does not make a prohibited activity lawful;
• does not generally dispute the lawful powers of authorities;
• does not limit consumer rights;
• does not transfer the Seller's obligations to the Customer;
• does not constitute a refusal to cooperate;
• does not constitute waiver of available remedies.

This section does not guarantee the availability of every product in every territory and does not grant the Customer a right to conclude or have a specific sale performed.

It governs the Seller’s position in relation to the overall legality of the Site, the protection of lawful content, continuity of services and proportionality of any measures.

36. Updates and Legal References

This page may be updated following changes to:

• the Seller's details;
• the registered address or contact details;
• the domain;
• the Website's activities and functions;
• technical providers;
• applicable law.

Within the limits of their respective applicability, this page takes into account:

• Directive 2000/31/EC on electronic commerce;
• Regulation (EU) 2022/2065 on digital services;
• Regulation (EU) 2016/679 on the protection of personal data;
• Regulation (EU) 2018/302 on unjustified geo-blocking;
• Regulation (EU) 2023/988 on general product safety;
• Articles 11, 16, 47 and 52 of the Charter of Fundamental Rights of the European Union;
• Italian Law No. 241 of August 7, 1990, where applicable;
• the principles of legality, necessity, suitability, proportionality and effective judicial protection;
• other Greek, Italian and European rules applicable to the specific situation.

For communications concerning this page:

shop@ecartine.it